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/Title (Microsoft PowerPoint - Interrupting= done19)
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interruptions in
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• Interrupting phrases
- Yes, but if I can interrupt you again. We’re talking seriously about___here.
- Excuse me, just a moment. That’s a big claim…
- It’s the most important thing…
- One moment! Can we start with few basics?
- Yes, so, let’s select first, professional market first, then the mass market.
- But why?__ has been very okay in the past until this time.
- Let’s just clarify…
- You plan to…?
- Do you think so? My impression is…
- What? That’s impossible. We/I think…
• Interruptions can have different intentions
- ask for classification
- add opinion
- ask for more details
- change direction of the discussion
- disagree
• Different ways in handling interruptions
- promise to come back to a point later
- politely disagree with an interruption
- say that the interruption is irrelevant or the time is short
- politely accept the interruption and respond to it before continuing
- rejecting a suggestion
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